LFPI has sold CCA International to Comdata
Lincoln International (“Lincoln”), a leading global mid-market investment bank, is pleased to announce that it represented LFPI in the sale of CCA International to Comdata Group, portfolio company of investment group Carlyle. Terms of the transaction were not disclosed. The closing of the transaction is subject to the approval of competition regulatory authorities.
Founded in 1994 in France, CCA International is one of the key players in Europe in outsourcing the customer experience with more than 120 clients including top international brands. Majority owned by investment group LFPI, it has constantly developed through organic growth, acquisition of internal sites to its customers and acquisitions, 6 to date all successfully integrated. CCA International develops a multi-shore, digital and pan-European offer through 24 sites in 12 countries, its 6,600 employees are spread over the French territory, Morocco and the Indian Ocean (Mauritius and Madagascar) for Francophone offshore operations as well as than in 8 countries in Western Europe.
Patrick Dubreil, CEO of CCA International, said: « This deal is part of the ongoing BPO market consolidation in France and in Europe. After the acquisition of B2S, we were convinced of the strength of Comdata’s strategy and its benefit for both our clients and employees.
Dominique Lecendreux, Managing Director at Lincoln International, said: “Created more than 20 years ago, CCA International has consistently grown through a series of decisive innovation and strategic acquisitions. Comdata now ranks among the top European outsourcers in omnichannel customer experience with more than €1bn revenues globally.”
Lincoln International acted as the exclusive financial advisor to LFPI, working closely with the management team and shareholders throughout the sale process. This included providing advisory expertise and managing the marketing, negotiation and due diligence phases of the transaction.
In 2017, Lincoln International had advised CCA International on the refinancing of its debt.
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