GSS has been sold to Covisian, a portfolio company of Aksia Group
Lincoln International acted as sell-side co-advisor along with Clearfield International, working closely with GSS and the management team throughout the sale.
GSS is a Spanish company characterized by solid experience in the full range of client management services. The company has a presence in Spain (Madrid, Barcelona, Bilbao, Zaragoza, La Coruñaand Badajoz), in the seven main countries of Latin America and in the United States. Its nearly 7,700 people interact daily with clients of the leading companies in a wide range of sectors.
Covisian is an Italian leader in outsourcing services for business processes and innovative contact center solutions, controlled by the Aksìa Capital IV Fund. Covisian provides services to the main companies in the areas of financial services, insurance, energy, digital, retail, media and TLC.
This acquisition aligns with Covisian’s objective to guarantee its clients around the world excellent management services, improve the competitive advantages it generates with innovative technological solutions and adds to its own expertise. With GSS, Covisian will invoice 300 million euros generated by more than 14,000 people in two continents and 12 countries.
Covisian has been investing for years in the development and improvement of ‘Sparta’, a patented system and operating model that, thanks to sophisticated planning algorithms, maximizes efficiency and quality, achieving excellence in the services offered.
This technology has evolved and today, together with ‘Sparta’, “Sparta AI” was born, the solution that allows Covisian to offer its customers new partnership models based on artificial intelligence and long-term value generation.
Covisian’s CEO, Antonio Turroni, states, “Now we will integrate the GSS experience with our proprietary systems and organizational solutions enabling us to be leaders in quality and value generation.”
GSS’s CEO César López Pérez adds, “This integration with the Covisian group allows us to make a great leap in innovation and further improve the management of our clients, as well as expand our global presence.”
Lincoln served as a trusted partner, playing an important role in completing a successful transaction for GSS.
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